Unlike many hospitality management companies, U.S. Hotels, Inc. does not take a cookie cutter approach to our services and fees. The USHI executive team will take the time to get to know you, the owner, and qualify the needs of your specific hotel. We will then work with you to design a program that will generate results. USHI can perform complete hotel management for your property or just provide sales and marketing, centralized accounting, or cost control support. How much or how little assistance you will received from our company will be determined in a consultation session. Be assured that our services will be in your best interest, not ours.
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Operations
- Day to day operation supervision
- Establish and monitor business plans
- Monitor and supervise all personnel matters
- Implement and monitor emergency and guest safety plan
- Implement and monitor purchasing and inventory control
- Implement and monitor food and beverage system
- Implement and monitor accounting systems including reporting
- Accounts Receivable and Accounts Payable
- Prepare annual forecasts, budgets, and weekly variance analyses
- Establish preventative maintenance program
- Prepare capital improvement schedule
- Prepare goal-oriented bottom line target
- Involve owners in decision-making and in the review of hotel performance
Sales & Marketing
- Development of top line budget and annual marketing plan
- Development of group booking goals
- Development of locally negotiated account consumption goals
- Sales solicitation goals and Sales performance bonus incentive
- Creative site tour procedure
- E-marketing
- Event management promotions and execution
- Competitive analysis
- Sales support and training
- Public relations coordination
- Collateral design
- Quarterly targeted action plan
- Sales blitz coordination
- Outside sales calls
- Coordination of property and franchise marketing efforts
- GDS, internet, print, and social media marketing
Development
- Hotel acquisitions
- Bank asset management
- Preparations for sale
- Hotel feasibility studies
- Franchise research, agreement, and relations
- Brand affiliation development, and support
- Fair franchising champion
- Liquidated damage negotiation
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Finance
- Preparation of annual budget
- Daily flash report
- Preparation of monthly financial statements.
- Annual reporting and payments of all state, local and lodging taxes
- Monitor the annual budgeting process
- Provide financial results analysis and industry comparisons
- Provide cash flow monitoring and distributions
- Perform internal financial audits
- Provide sales, property and income tax audit support
- Public relations coordination
- Loan negotiations
Food & Beverage Management
- Food & Beverage concept development
- Menu design & development
- Kitchen design & planning
- Cost containment program
- Food & Beverage promotional programs
- National franchise marketing
- Frequent diner program implementation and management
Human Resources
- Line-level job descriptions and employee handbook
- Management/associate search
- Best hiring practices
- Employee relations and retention
- Termination procedures
- Bonus and incentive plans
- Compensation consulting
- Government compliance
- Harassment-free atmosphere
- Educational and leadership training
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